Westgate Shopping Centre Stevenage


Customer Services

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Customer Services

Opening Hours

Monday 9am to 5.30pm
Tuesday 9am to 5.30pm
Wednesday 9am to 5.30pm
Thursday 9am to 5.30pm
Friday 9am to 5.30pm
Saturday 9am to 5.30pm
Sunday 10am to 4.00pm

We're also open on Bank Holiday Mondays, from 10am to 4pm.

Male, female and disabled toilet facilities are located on the 1st floor. A radar key for the disabled toilet is available from Reception.

Parent and Child Facilities
Baby changing facilities are located on the 1st floor of the Centre.

Gift Vouchers
Westgate Shopping Vouchers are available to purchase from Reception in any denomination. Vouchers are valid for twelve months and can be exchanged in any Westgate store.

Customer Newsletter
The Westgate Wire is a monthly newsletter containing information on competitions, promotions and exhibitions taking place in Westgate. Pick up your copy from the newsletter stand located by the scenic lifts.

Public Telephones
A BT public telephone is located on the ground floor, by the scenic lifts.

Shopmobility Scheme
Stevenage Shopmobility Scheme is located in Swingate House in Stevenage Town Centre. They provide manual wheelchairs and electric scooters to anyone who has walking difficulties, regardless of age, to enable them to use all the facilities within Stevenage Town Centre. For further information call 01438 314164. Shopmobility is open Monday to Saturday (except Tuesdays) from 9.30am-3pm.

Security and Peace of Mind
We have trained and experienced security staff on hand to help all visitors to the Centre. Westgate is under 24hr CCTV surveillance; images are being recorded for crime prevention and public safety.

Lost & Found
A lost property department is located on the 1st floor. Alternatively, you can telephone Centre Management with all enquires on 01438 740696.

First Aid
Security and cleaning staff are first aid trained. If you require assistance, please locate a security officer or visit Reception on the 1st floor.

Open 7 days

Monday - Saturday: 9am to 5.30pm

Sunday: 10am to 4pm

Westgate Shopping Centre, Stevenage, Hertfordshire SG1 1QR

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